The Age of Information has arrived

IBM Analytics Expands To Help Governments Around World Build Smarter Systems

New Consulting Services to Improve Decision Making in Data Intensive Public Sector

 WASHINGTON, Aug. 11 /PRNewswire-FirstCall/ — IBM today announced the creation of a new practice focused on delivering advanced analytic solutions to public sector clients. IBM will expand its work with federal, state and local government organizations, as well as in fast-growing markets such as healthcare and education.

 Stimulus and economic recovery investments around the world are accelerating the development and deployment of smarter systems such as intelligent utility grids, electronic medical records, improved transportation systems and food traceability. These smarter systems require advanced analytics to turn data into predictive intelligence, which enable these new digital infrastructures to improve the speed and quality of decision making.

The new IBM Business Analytics and Optimization Services for Public Sector team will include experts with deep knowledge in areas such as healthcare, transportation, social services, public safety, regulatory systems, customs and border management, defense, logistics, cyber-security and education. These professionals will also collaborate with IBM researchers and tap into mathematics and information management capabilities across IBM.

“The ability to use more sophisticated approaches in analyzing information, extracting insights, and optimizing that information can help public sector organizations make more informed decisions, better manage their resources, and achieve greater accountability,” said Charles Prow, Managing Partner of Global Business Services for IBM Public Sector. “IBM sees an enormous opportunity to help our clients improve program delivery by gaining access into real-time information that will aid decision making and ultimately improve their efforts to serve citizens.”

IBM’s portfolio of analytics services will include automated healthcare solutions. In the area of claim and benefit management, the company has worked with the U.S Social Security Administration (SSA) and MedVirginia, to develop a first-of-a-kind electronic records exchange system to shave the amount of time to process requests for medical records associated with disability claims from months to minutes. In addition, IBM worked with SSA to build a predictive model using text analytics to reduce the total time needed to review applications for disability from months to weeks. IBM also developed another set of predictive models to save the SSA approximately $200 million annually over the last 10 years in reduced doctor review costs for disability benefit renewals.

IBM is also working with governments to create real-time dashboards that monitor and track stimulus spending in order to meet federally mandated guidelines. For example, the State of Arkansas is using IBM technology and services to monitor and manage the use of economic recovery grants for improving education programs.

In the area of education, the company is helping to improve student progress and school effectiveness for Alabama’s largest school district, Mobile County Public Schools System, with a system that leverages analytics to prevent or resolve issues before they escalate, helping to steer students on the right path and monitoring their progress moving forward.

Other focus areas for IBM will include public safety. The company is working with the New York City Police and Fire Departments to better assess, predict and prevent crime and fire incidents.

The new public sector effort is part of the corporation’s larger focus on analytics, highlighted by IBM’s recently announced new Business Analytics and Optimization Services organization. The practice includes more than 4,000 consultants, as well as approximately 200 mathematicians and advanced analytics experts from IBM Research laboratories. The new service also draws on IBM’s vast Information Management portfolio, including technologies from the recent acquisitions of Cognos and iLog.

To deliver these services IBM is collaborating with clients via a new network of Analytics Solutions Centers around the world. Centers in Berlin, Beijing and Tokyo have opened, and additional locations will be launched in London, New York City and Washington, D.C. later this year.

Follow developments on IBM Business Analytics at:

IBM Business Analytics & Optimization Online Press Kit

IBM Business Analytics & Optimization: Smarter Planet on Tumblr

IBM Business Analytics on Twitter

 

 

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About Andy Painter

A passionate Information and Data Architect with experience of the financial services industry, Andy’s background spans pharmaceuticals, publishing, e-commerce, retail banking and insurance, but always with a focus on data. One of Andy’s principle philosophies is that data is a key business asset.
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3 Responses to The Age of Information has arrived

  1. Andy Painter says:

    Love the IBM TV ad’s and it’s great to see such a large consulting and software organisation underline the fact that intelligently managing information is a key area to drive the growth of the economy.

    I for one, welcome this new Age of Information and look forward to the exciting opportunities that it will bring with it.

  2. I think it is great when services are available to small, growing businesses. All the best amenities should not be reserved for big business. Small businesses are a huge driver of the economy; if technology is available and is affordable, businesses will be able to save on operational costs and take in more revenue.

    • Andy Painter says:

      I also agree that great information management should be open to all, both large and small, in my post http://enterpriseinformationmanagement.wordpress.com/2009/08/13/complete-bi-cloud-solution-announced/ there is already an complete offering to help the SME gain access to enterprise information tools and start to generate actionable insight from their business data.

      If there are any SME’s out there that are interested i’d be more than happy to help them find a cost effective information management solution, it’s always been a goal of mine to help SME’s make better use of their data.

      There are also other posts in my blog that reference some of the leading open source vendors in this space, that can help you get started.

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